Downloading Sentinel Software (2024)

I just purchased a Uniden SDS100. Now I would like to program it even though the company programmed it for me they have put on there things I know I will never get and things that I want that they didn't program.

To download the Sentinel software I got to Uniden.com -> Scanners -> SDS100 True I/Q™ Digital Handheld Scanner -> then click on downloads and manuals -> It brings up another tab and immediately goes to about:blank then to info.uniden.com and I get this error

This site can’t be reached
info.uniden.com took too long to respond.

Try:

• Checking the connection
• Checking the proxy and the firewall
• Running Windows Network Diagnostics

ERR_CONNECTION_TIMED_OUT

It only takes a second to go to this. I have tried it on the SDS100 and the SDS200 pages to get to the software.
I do have windows, have turned off the firewall and the virus scan and tried to go to the sight and still no luck getting the software.
Does anyone please have a idea of how I can get this software to download? I am getting really upset with Uniden about this and I can't get any response from them on how to fix it.

There’s the download link.

capricornskys said:

I just purchased a Uniden SDS100. NowDoes anyone please have a idea of how I can get this software to download?

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just used the Sentinel download link on this page With no issues:

.

fxdscon said:

just used the Sentinel download link on this page With no issues:

BCDx36HPSentinel < UnidenMan4 < TWiki

info.uniden.com

.

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Thank you so much for the reply. I have tried 3 different internet connections, Google chrome and Microsoft edge. Still same error

capricornskys said:

Thank you so much for the reply. I have tried 3 different internet connections, Google chrome and Microsoft edge. Still same error

Click to expand...

Did you click the direct download link on that page ?

I just checked the download again, no issues at all. It's pretty conclusive that it's something on your end if others can connect for the download but you can't.

capricornskys said:

Thank you so much for the reply. I have tried 3 different internet connections, Google chrome and Microsoft edge. Still same error

Click to expand...

Who is your internet service provider? Satellite provider by any chance?

jtwalker said:

Who is your internet service provider? Satellite provider by any chance?

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A satellite ISP could possibly be the source of the problem, but it would be the very first report of problems downloading the actual Sentinel software program.

There is a fibre cut in the Northeast of the United States that is impacting loads of services.

gdaykoloa said:

There is a fibre cut in the Northeast of the United States that is impacting loads of services.

Verizon, Google, Zoom stall out amid East Coast internet outages

Internet users in the Washington-to-Boston corridor reported widespread outages Tuesday affecting service for both broadband and internet content.

www.axios.com

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That article is reporting that the cut cable is not causing the outages.

The widespread issues are

unrelated to a FiOS fiber internet cable getting cut

in Brooklyn, contrary to reports circulating widely on social media linking the two, a Verizon spokesperson said.

Click to expand...

capricornskys said:

I just purchased a Uniden SDS100. Now I would like to program it even though the company programmed it for me they have put on there things I know I will never get and things that I want that they didn't program.

To download the Sentinel software I got to Uniden.com -> Scanners -> SDS100 True I/Q™ Digital Handheld Scanner -> then click on downloads and manuals -> It brings up another tab and immediately goes to about:blank then to info.uniden.com and I get this error

Click to expand...

There is a banner on the Uniden web store as follows:
The Uniden Online Store will be closed from Jan 27 to Feb 5 due to system upgrades.

That might be part of the issue. (I just became aware of this myself)

The Uniden TWIKI is operational and I confirmed the DL link works.